Our Timeline

2013:

• Won Sales/Business Development Team of the Year Award at the Business Travel Magazine Peoples' Awards

2012:

• Ajaya Sodha (Chairman of Key Travel) takes over as Chairman of the GTMC (Guild of Travel Management Companies)
• Key Travel acquires Delta Travel in the UK
• Hope & Homes for Children appointed as the Charity of the Year
• Ranked 59^th in the Sunday Times International Track 200, which ranks UK organisations with the fastest growing international sales
• Won Business Travel Agency of the Year at the TTG Travel Awards
• Won Customer Service Team of the Year award at the Public Sector Travel Engage Awards

• Action against Hunger appointed as the Charity of the Year
• Edinburgh office opened through the acquisition of Ben Lawries Travel
• Ranked 60^th in the Sunday Times Fast Track International Track 100, which ranks UK organisations with the fastest growing international sales
• Launch of enhanced online booking tool offering a procurement to pay solution, incorporating expense management, approval processes, travel policy control, budget control and exception reporting
• Ajaya Sodha (Chairman of Key Travel) appointed Deputy Chair of the GTMC (Guild of Travel Management Companies)
• Became a member of CFDG (Charity Finance Directors Group) a charity that works with Finance Managers to ensure the best practice in charity finance, driving up standards and ensuring every pound given to charity works harder.
• Partnered with Virgin Atlantic and Virgin Money Giving to offer special discount air fares to fundraisers taking part in fundraising challenges overseas
• Joined Globalstar as the partner for Belgium

• MCAI appointed as the Charity of the Year
• Washington DC (USA) office opened through the acquisition of World Travel Management
• Managed clients and travellers through the Icelandic ash cloud and BA strikes, achieving commendations for our commitment and support levels
• Launched Shared Services structure to standardize and optimise resources across the group business
• Celebrated 30 years of Key Travel with a fundraising birthday event for MCAI
• Partnered with InsideNGO the leading American NGO umbrella organisation facilitating peer exchange, training and advocacy among NGO finance, operations and human resource staff

• Leonard Cheshire appointed as the Charity of the Year
• Launch of the new brand and website, offering deeper resources and interaction with clients
• Following our Traveller Welfare survey, launched traveller Wellbeing Suite to assist employers in meeting their duty of care and to assist travellers on the move
• Created specialist University and NGO teams within Operations, to enhance the service offered to the two different sectors
• Developed hotel rates for the non-profit sector
• Implementation and launch of new front and back office systems, producing enhanced client management information and travel documentation
• Launched  our first ‘Fly a Forest’ campaign in Europe, where a tree was planted for every flight that was booked and ticketed within a specific time period

• Mines Action Group (MAG) appointed as our first ‘Charity of the Year’
• Launched first annual online customer satisfaction survey
• New VOIP phone system and MPLS network implemented, providing improved call management capability
• Implemented enhanced customer Service Level Agreements and measures into Operations teams
• Won ‘Manager of the Year’ award at the TTG (Travel Trade Gazette) Awards
• Won ‘Travel consultant of the Year’ award at the TTG (Travel Trade Gazette) Awards

• Won the ‘Scream if you’re Green’ award at the TTG (Travel Trade Gazette) Awards, recognising our leadership in following and promoting environmental ethics
• Won our second major University consortia framework 

• Brussels (Belgium) office opened

• Won our first major University consortia framework

• Launched the ‘Supporting Good Causes’ initiative, to fundraise and make charitable donations to a variety of charities each year

• Opened our first regional office in Manchester (UK) 

• Launched the ‘Reach Out Programme’ a travel programme exclusively tailored to the needs of churches, charities, faith and non-profit making organisations.

1980:  

• Established in London as a Travel Management Company (TMC) specialising in travel for missionaries, faith groups, charities and NGOs working in the field of humanitarian development and disaster relief
• Negotiated the first UK missionary air contract with British Airways