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Lufthansa

With over 500 weekly departures from the UK to Germany and a network of over 450 worldwide destinations which Lufthansa serves via the two hubs, Frankfurt and Munich, are just some of the reasons to choose Lufthansa. A full service airline, Lufthansa also provides the highest standards of comfort and amenities both in the air and on the ground to ensure seamless, stress-free travel, as well as convenient schedules. Over 70.5 million passengers worldwide chose to fly with Lufthansa - making this the world’s favourite airline.

Lufthansa First Class – perfect service, personal, exclusive, round the clock

  • Seat pitch up to 229 cm and two-metre-long, lie-flat bed
  • Personal video screen with Entertainment on Demand and Notebook connection for every passenger
  • A’ la carte menu or the ‘Dreamer’s Delight’ menu option
  • from 21.00 hrs or on short night flights

Lufthansa Business Class – ideal for relaxing and working

 

On long-haul routes:

  • Shape System seat with massage function and variable seat adjustment, transforms into a two- metre long bed at the touch of a button- seat pitch of up to 152cm
  • Video screen with Entertainment on Demand and Notebook connection; large, pivoting and fold- out work table
  • Superb standard of cuisine, with menus changing every two months

On short and medium-haul routes:

  • Comfortable seats with more leg room
  • Varied meal concept on continental flights
  • Large selection of free drinks
  • Regional, national and international newspapers

eFly Services – check-in at the airport

  • 313 check-in machines* at 31 airports in Germany and Europe
  • With seat map and integrated scanner
  • Change of booking possible (depending on fare type)
  • Identification possible via RFID (on cards with PayPass feature)
  • Passengers who check in online or by mobile can collect their boarding passes quickly and   easily from the check-in machines
  • Bags are checked in at baggage drop-off counters
  • Even faster boarding with Quick Boarding Gates and turnstiles
  • Machine check-in only possible when using an electronic ticket (etix®)

eFly Services – the online portal

  • Check in online with PC or laptop
  • Check in for all routes worldwide from 23 hours before departure
  • Select seat by means of an interactive seat map
  • Input passport and visa information
  • Print out online boarding pass or have it sent to your mobile
  • Bags are checked in at baggage drop-off counters
  • Check in several people at once
  • Boarding pass reprinted if lost or requirements change
  • Other online portal features: current flight status, Lufthansa timetable, lounge information and many more.

eFly Services – the mobile portal

  • Check in completely independent with your mobile phone
  • Mobile check-in for worldwide routes from as early as 23 hours before departure
  • Select seat by means of an interactive seat map
  • Mobile boarding pass available on all routes from Germany* and Canada, and from many European destinations
  • Have your mobile boarding pass sent by SMS link or e-mail
  • Bags may be checked in at the baggage drop-off counters
  • Hold mobile phone over the scanner installed at the gate
  • If text or e-mail lost or deleted, the mobile boarding pass can be resent
Other mobile portal features: current flight status, Lufthansa timetable, lounge information and many more.
* Except for flights to China
 

Lounges – your personal space

  • Around 65 Lufthansa lounges worldwide with a total floor space of over 28,000 m2
  • More than 800 lounges belonging to Star Alliance and cooperation partners
  • Different types of lounges based on travel class and customer status: First Class Terminal, First Class Lounge, Senator Lounge, Business Lounge, Welcome Lounge
  • Comfort area: easy chairs, TV, sometimes showers
  • Business area: work spaces, free Internet-PCs, sometimes photocopier, telephone connection and fax machine
  • Internet access via W-LAN
  • Bistro and bar area: delicious snacks to tempt you
  • Lufthansa is investing around 150 million euros before 2013 in building new lounges and refurbishing existing ones
  • The First Class Terminal at Frankfurt provides 1,800 m² of space for you to relax and feel at home. Comforts include a gourmet restaurant, personal assistants, daybeds and bathroom, plus limousine transfer to your flight.

The Welcome Lounge at Frankfurt

  • The unique Welcome Lounge offers arriving passengers the opportunity to freshen up with a shower after a long-haul flight or to start their day off well with a hearty breakfast
  • Facilities at a glance: bathroom area with 28 showers, ironing service, bistro area with substantial breakfast buffet, media area with flat-screen TVs, quiet room with Relax chairs, separate smoking room, work area with PCs and Internet access, WLAN (charges apply)
  • The Welcome Lounge is located past the baggage reclaim in Arrivals Hall B and is open from 05.30 - 12.30 hrs

Miles & More – Europe’s leading frequent flyer programme

 

Earn miles

  • More than 17 million members earn miles
  • With Lufthansa, Star Alliance partners and other Miles & More airline partners
  • The number of miles earned depends on destination and booking class flown
  • With hotel and car rental partners
  • On purchases made with the Lufthansa Miles & More Credit Card and from approximately 100 other partners

Spend miles

  • Flight awards (redeemable with Lufthansa, Star Alliance partners and other Miles & More airline partners)
  • Upgrade awards (redeemable on flights with Lufthansa, Adria Airways, Air China, Air New Zealand, All Nippon Airways, Asiana Airlines, Austrian Airlines Group, Condor, Croatia Airlines, LOT Polish Airlines, SAS Scandinavian Airlines, Shanghai Airlines, Singapore Airlines, SWISS, TAP Portugal, Thai Airways, Turkish Airlines and United)
  • One way awards and children’s flight awards
  • Travel, adventure and merchandise awards
  • Miles to Help: make a charitable donation with your miles www.miles-and-more.com