Accreditations and Governance
When contracting with travel providers or partners we always check to ensure that they comply with all necessary health and safety obligations and that they have the required level of liability insurance. In addition, you can rest assured in the knowledge that Key Travel is a registered member of the following organisations.
ISO 1400116 April 2020 21:26
This independent assessment was conducted by the British Assessment Bureau and demonstrates Key Travel’s commitment to establishing, implementing, maintaining and continually improving an effective environmental management system (EMS).
ISO 2700116 April 2020 21:26
This independent assessment was conducted by the British Assessment Bureau and demonstrates Key Travel's commitment to establishing, implementing, maintaining and continually improving its information security practices.
ISO 900116 April 2020 21:26
This independent assessment was conducted by the British Assessment Bureau and demonstrates Key Travel's commitment to customer service and quality in delivery.
Gender Pay Gap Report09 April 2019 09:52
Association of British Travel Agents (ABTA)
Book with confidence. Key Travel is a member of the Association of British Travel Agents (ABTA) which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and flight-plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.
We are bonded by the Civil Aviation Authority (CAA) and carry an Air Travel Organisers Licence to protect our clients.
Business Travel Association (BTA)
Key Travel has been a member of the BTA (formerly GTMC) since 2003. John O'Sullivan, our Managing Director UK and Europe, is on the Board. The BTA is the representative association for the business travel community and travel management companies, with their TMC members accounting for over ninety percent of all managed travel booked in the UK.
International Air Transport Association (IATA)
We are bonded agents of the International Air Transport Association. Each of our offices has an independent license to trade under IATA.
Investors in People
The Investors in People Standard is a business improvement tool designed to advance an organisation’s performance through its people.
Key Travel is Cyber Essentials certified. Cyber Essentials is a government-backed cyber security certification scheme that sets out a good baseline of cyber security suitable for all organisations in all sectors. The scheme addresses five key controls that, when implemented correctly, can prevent around 80% of cyber attacks.