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Accreditations and Governance

When contracting with travel providers or partners we always check to ensure that they comply with all necessary health and safety obligations and that they have the required level of liability insurance. In addition, you can rest assured in the knowledge that Key Travel is a registered member of the following organisations.

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ISO 27001

14 May 2019 16:18

UKAS-ISO-27001-210189.png This independent assessment was conducted by the British Assessment Bureau and demonstrates Key Travel's commitment to establishing, implementing, maintaining and continually improving its information security practices.

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ISO 14001

14 May 2019 16:01

UKAS-ISO-14001-214528.png This independent assessment was conducted by the British Assessment Bureau and demonstrates Key Travel’s commitment to establishing, implementing, maintaining and continually improving an effective environmental management system (EMS).

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ISO 9001

14 May 2019 12:27

UKAS-ISO-9001-202348.png This independent assessment was conducted by the British Assessment Bureau and demonstrates Key Travel's commitment to customer service and quality in delivery.

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Gender Pay Gap Report

09 April 2019 09:52


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Association of British Travel Agents (ABTA)

ABTA-edit.png Book with confidence. Key Travel is a member of the Association of British Travel Agents (ABTA) which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and flight-plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.

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ATOL-edit.png We are bonded by the Civil Aviation Authority (CAA) and carry an Air Travel Organisers Licence to protect our clients.

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Business Travel Association (BTA)

BTA Master Logo RGB MEMBER-01.jpg Key Travel has been a member of the BTA (formerly GTMC) since 2003. John O'Sullivan, our Managing Director UK and Europe, is on the Board. The BTA is the representative association for the business travel community and travel management companies, with their TMC members accounting for over ninety percent of all managed travel booked in the UK.

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International Air Transport Association (IATA)

IATA-edit.png We are bonded agents of the International Air Transport Association. Each of our offices has an independent license to trade under IATA.

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Investors in People

INVESTORSINPEOPLE-edit.png The Investors in People Standard is a business improvement tool designed to advance an organisation’s performance through its people.

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Cyber Essentials

Cyber Essentials Badge Small (72dpi).png Key Travel is Cyber Essentials certified. Cyber Essentials is a government-backed cyber security certification scheme that sets out a good baseline of cyber security suitable for all organisations in all sectors. The scheme addresses five key controls that, when implemented correctly, can prevent around 80% of cyber attacks.

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CIPS Sustainability Index

cipslogo.jpg (1) Key Travel is CIPS certified. The CIPS Sustainability Index is the independent, cross-sector means of measuring the sustainability of suppliers. It is a collaboration between the Chartered Institute of Purchasing and Supply, the University of West England (UWE) and PRGX and was developed to create a consistent sustainability measurement to support purchasing and, in doing so, create significant time and cost efficiencies.

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FCO Travel Aware

TravelAware-Black-Screen.jpg The purpose of Foreign and Commonwealth Office (FCO) travel advice is to provide information and advice to help British nationals make their own informed decisions about foreign travel. As a partner of the Travel Aware campaign, Key Travel recognises the importance of our clients to take necessary precautionary steps before travelling. For the latest travel advice from the Foreign and Commonwealth Office check and follow @FCOtravel and

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