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Get in Touch

Out of Hours Emergency Support

For enquiries during Key Travel office hours, please contact your dedicated reservations team.

Outside of office hours, in the event of an emergency UK Customers can contact +44 (0)20 7843 9602.

You can ask for assistance on Tilburg bookings on  0031 6 201 58 356 and for Amsterdam 0031 6 5393 33 18

Please scroll down for all other office contact details including emergency numbers

General enquiry

If you would like to receive more information about our products and services or have a general enquiry, please complete the short form below and we’ll be touch. If you are an existing customer, please contact your dedicated team.





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London Office (UK) - Registered Office

1st Floor
28-32 Britannia Street
London
WC1X 9JF

Tel: +44 (0)20 7843 9600
Fax: +44 (0)20 7843 9691

Opening hours:

Monday - Friday: 08:45am - 5:30pm (GMT)
Saturday: 09:00am - 1:00pm (GMT)
Excluding bank holidays

How to find us:

The nearest stations are King's Cross (5 minutes walk), St Pancras (7 minutes walk) and Euston (15 minutes walk).

Our offices are in the corner building at the junction of Britannia Street and Wicklow Street. The entrance is in Wicklow Street; our door is the 2nd grey door.

Click here to view map

Manchester Office (UK)

9th Floor, St James Building
61-95 Oxford Street
Manchester
M1 6EJ

Tel: +44 (0)161 819 8900
Fax: +44 (0)161 819 6861

Opening hours:

Monday - Friday: 08:45am - 5:30pm (GMT)
Saturday: 09:00am - 1:00pm (GMT)
Excluding bank holidays

How to find us:

Click here for directions to our offices. 

Click here to view map

European Offices 

BELGIUM

Rue du Commerce 123
1000 Brussels

Tel: +32 (0)2 627 5300
Fax: +32 (0)2 627 5303
Email: reservations@keytravel.be
out of hours support +44 (0)20 7843 9602.

Opening hours:
Monday - Friday: 8:55am - 5:30pm (GMT+1)
Excluding public holidays

How to find us:
Metro
Only 1 minute from station Kunst-Wet arriving with metro connection 1, 2, 5 or 6.
Rail
The Key Travel office is only 10 minutes walking distance from station Schuman or 10-15 minutes from Brussels Central Station and Luxemburg station.
Click here to view map

DENMARK
Glarmestervej 20A
DK 8600
Silkeborg
T: +45 8723 1230
E: info.silkeborg@keytravel.com
Opening times:
Monday-Wednesday and Friday 0830-1600
Thursday 0930-1600
Emergency contact number can be found on your e-ticket

FRANCE
26, Rue de Martignac
75007 – Paris
France
T: +33 1 4555 50 31
F: +33 1 4555 51 81
E: info.paris@keytravel.com
Open Monday-Friday, 09:00-18:00 local time

ITALY
Via del Falco 9,
00193 Roma
Italy
T: +39 06 687 091
F: +39 06 686 654 49
E: info.roma@keytravel.com

Vicolo San Bernardino, 4
37123 Verona
Italy
T: +39 045 8030848
E: info.verona@keytravel.com

Our Rome and Verona offices are open Monday-Friday, 09:00-13:00 and 14:00-18:00 local time
For emergencies or out of hours, please email help.it@raptim.org 

NETHERLANDS
Spoorlaan 306
5038 CC Tilburg
The Netherlands
T: +31 13 543 5085
E: info.tilburg@keytravel.com
Open Monday-Friday, 09:00-17:00 local time
Emergency number can be found on your e-ticket.

Plantage Middenlaan 16
1018 DD Amsterdam
The Netherlands
T: +31 20 627 7707
E: info.amsterdam@keytravel.com
Open Monday-Friday, 08:30-17:30 local time
Emergency number can be found on your e-ticket.

SWITZERLAND
T: +41 22 533 5000
E: info.geneva@keytravel.com

AFRICA Office

KENYA 
Waiyaki Way (Outer road) - Westlands
(Between Malawi High Commission and Toyota Kenya)
P.O. Box 58805
Nairobi 00200
Kenya
T: +254 (0) 20 331 0360
F: +254 (0) 20 331 5090
E: info.nairobi@keytravel.com

Open Monday-Friday, 08:30-17:00,
and on Saturdays, 08:30-12:45 local time

NORTH AMERICA OFFICES

Visit this page for our Canada and USA office addresses and contact details