News and Alerts
For the latest news and updates related to COVID-19, visit our dedicated travel information hub: https://covid19.keytravel.com
easyJet data breach21 May 2020 12:03
On the 19th May easyJet released a statement regarding a data breach which occurred in January 2020.
A message from Key Travel's CEO - May 202007 May 2020 16:18
The sudden onset of COVID-19 and the travel restrictions and lockdowns now in place across the world means that we have been supporting you, our valued customers, on a diverse range of challenges since the start of 2020.
United Airlines plans to resume international flights in May12 April 2020 16:18
United Airlines is looking to resume some long-haul direct services in May.
How Key Travel is handling COVID-19 related refunds01 April 2020 14:43
Key Travel’s policy in relation to passing on refunds received from our travel partners remains unchanged – as soon as Key Travel receives the refund from the airline, hotel or other provider, we will refund that amount to our customer as quickly as we can.
TRAVEL ADVICE: Foreign & Commonwealth Office (FCO)20 March 2020 16:54
Key Travel will use best endeavours to publish individual announcements when travel advice changes; however, as the advice varies from country to country we strongly recommend clients should closely monitor the Foreign & Commonwealth Office (FCO) travel advice pages to check the applicable country(s) travel advice before travel.
COVID-19: Premier Inn update policies following government advice20 March 2020 16:18
As circumstances change, Premier Inn are reviewing policies including offering increased flexibility but closing restaurants.
A message from Saad Hammad, CEO, Key Travel18 March 2020 10:59
As the impact of COVID-19 continues to spread, I wanted to reach out to our customers, partners and all the friends of Key Travel.
Austrian Airlines temporarily terminates flight operations 18-28 March17 March 2020 09:04
Austrian Airlines decided to temporarily terminate all flight operations starting Wednesday night, 18 March 2020. This move is in response to entry bans being imposed across the globe and a rapid decline in demand for air travel. Initially, Austrian Airlines will cancel all flights up until 28 March 2020.
Australia to Quarantine All New Arrivals15 March 2020 10:00
This move is due to take effect from 13:00 GMT on Sunday 15th March (00:00 ACT).
US Extend Travel Ban to Include the UK and Ireland14 March 2020 17:48
The ban will be enforced from Monday 16th March 04:00 GMT (00:00 EST).