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British Airways - Threatened industrial action

13 February 2017 12:00

British Airways has advised us of proposed industrial action on the 17th - 20th of February (inclusive) which may affect your journey.

BA have advised that Mixed Fleet Unite, which represents one of their five cabin crew fleets, are threatening to hold further industrial action on Friday 17, Saturday 18, Sunday 19 and Monday 20 February.

We can confirm:

  • All flights to and from London Gatwick will operate as normal
  • All flights to and from London City will operate as normal
  • The vast majority of flights to and from London Heathrow will operate as normal


As part of BA's contingency plans, they will be merging a very small number of flights to and from Heathrow on the four days of industrial action.

Customers affected are being contacted with the options available for them and will be able to travel on alternative flights if they wish.

We recommend that you review your booking at BA's website: Manage my booking.


Ongoing Support

We will continue to monitor the situation and provide any further updates to customers as and when we receive them.

Further assistance

If you have any queries, please do not hesitate to contact your our UK customer service team on +44 (0) 161 819 7766; our Brussels team are also on-hand to assist our European customers on +32 (0)2 627 5300.

Outside of office hours, in the event of an emergency please contact +44 (0)20 7843 9602 where you will be put in touch with a Key Travel consultant.

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