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Important Travel Notice: Ryanair System Upgrade

05 November 2018 15:01

The Ryanair system, including website and app, will be unavailable from 07th November 2018 17.00 (GMT) to 08th November 05:00 (GMT).


Due to an essential reservation system upgrade the below services on www.ryanair.com and app will be unavailable on the 07th November 2018 17.00 (GMT) to 08th November 05:00 (GMT).

Ryanair strongly recommends that customers travelling on Wednesday 07th November and Thursday 08th November ensure that they have checked in online and printed their boarding passes by Tuesday 06th November 2018.

Online Check-in - Not available from 17.00 (GMT) on Wednesday 07th November 2018 until 05:00 (GMT) on Thursday 08th November 2018.

Customers should check-in online before or after the above closure times. Online check-in is available up to 2 hours prior to the flight departure time (except during the closure period).

New Bookings cannot be made on Ryanair.com/Ryanair App between 17.00 (GMT) on Wednesday 07th November 2018 until 05:00 (GMT) on Thursday 08th November 2018.

Flight Changes (date/time/route) / name changes cannot be made between 17.00 (GMT) on Wednesday 07th November 2018 until 05:00 (GMT) on Thursday 08th November 2018.

Review Existing Booking - This service is unavailable between 17.00 (GMT) on Wednesday 07th November 2018 until 05:00 (GMT) on Thursday 08th November 2018.

Airport Check In /Bag Drop - The Airport Check In/Bag Drop desks open two hours prior to the scheduled departure and early check-in of baggage is highly recommended. The Bag Drop desks close strictly 40 minutes before the scheduled time of departure.

All passengers travelling with checked baggage are recommended to arrive at the airport 2 hours before their scheduled flight departure time.

Read the official statement here 

All passengers affected by this can get in touch with their dedicated Key Travel reservation team. For assistance outside office hours call the emergency team on 0207 843 9602.

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