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News and Alerts

Please find all our recent news alerts and press releases below or search for older releases.

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How Key Travel is handling COVID-19 related refunds

01 April 2020 14:43

Key Travel’s policy in relation to passing on refunds received from our travel partners remains unchanged – as soon as Key Travel receives the refund from the airline, hotel or other provider, we will refund that amount to our customer as quickly as we can.


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TRAVEL ADVICE: Foreign & Commonwealth Office (FCO)

20 March 2020 16:54

Key Travel will use best endeavours to publish individual announcements when travel advice changes; however, as the advice varies from country to country we strongly recommend clients should closely monitor the Foreign & Commonwealth Office (FCO) travel advice pages to check the applicable country(s) travel advice before travel.


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COVID-19: Premier Inn update policies following government advice

20 March 2020 16:18

As circumstances change, Premier Inn are reviewing policies including offering increased flexibility but closing restaurants.


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A message from Saad Hammad, CEO, Key Travel

18 March 2020 10:59

As the impact of COVID-19 continues to spread, I wanted to reach out to our customers, partners and all the friends of Key Travel.


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Austrian Airlines temporarily terminates flight operations 18-28 March

17 March 2020 09:04

Austrian Airlines decided to temporarily terminate all flight operations starting Wednesday night, 18 March 2020. This move is in response to entry bans being imposed across the globe and a rapid decline in demand for air travel. Initially, Austrian Airlines will cancel all flights up until 28 March 2020.


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Australia to Quarantine All New Arrivals

15 March 2020 10:00

This move is due to take effect from 13:00 GMT on Sunday 15th March (00:00 ACT).


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US Extend Travel Ban to Include the UK and Ireland

14 March 2020 17:48

The ban will be enforced from Monday 16th March 04:00 GMT (00:00 EST).


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Travel Advisory for Kuwait: closure of Kuwait International Airport

12 March 2020 17:01

The Kuwait Government have announced that commercial flights in to and out of Kuwait will be stopped as of Friday 13 March, until further notice.


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Travel Advisory for India: visa restrictions related to COVID-19

12 March 2020 16:18

All tourist visas have been suspended as have the provision of the free visa facility for OCI card holders until 15 April


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Key Travel prepares business continuity plan to allow work from home

12 March 2020 11:23

Key Travel is monitoring the coronavirus situation closely and has put a business continuity plan in place.


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USA announces new travel restrictions from Europe

12 March 2020 10:13

Effective from 13/3/20, travellers from the 26 Schengen border-free travel area will be restricted from entry into the USA for a period of 30 days.


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Flybe Ceases Trading

05 March 2020 08:39

As of Thursday 5th March 2020, Flybe has ceased trading. All flights operated by Flybe, and those operated by Stobart Air, are now cancelled.


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Air Italy goes into liquidation

18 February 2020 12:01

Air Italy has announced it will cease flights from 25 February and go into liquidation after it failed to receive the backing to continue operating from all of its shareholders.


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Coronavirus - airlines suspend Hong Kong flights

18 February 2020 12:01

British Airways and Cathay Pacific have announced suspensions to their Hong Kong flights.


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Storm Ciara - Flight Cancellations

08 February 2020 22:44

Storm Ciara has made their journey to the UK and is set to cause travel disruptions across the country on 9th February 2020.


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Coronavirus Update - Hong Kong Quarantine Ruling

08 February 2020 12:01

Hong Kong has begun a mandatory two-week quarantine for anybody arriving from China with immediate effect.


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Incident at Istanbul’s Sabiha Gokcen Airport

05 February 2020 17:31

Pegasus Airlines passenger aircraft skidded off runway and crashed. No casualties reported.


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BA cancels flights to China following FCO update

29 January 2020 09:01

British Airways has suspended all flights to and from mainland China as the Foreign and Commonwealth Office (FCO) advises against all but essential travel to the country.


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China-Wuhan City, Hubei Province - Travel Update

26 January 2020 13:01

The Foreign and Commonwealth Office (FCO) advise against all travel to Hubei Province


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23.01.20 Update: Coronavirus in China

23 January 2020 08:53

The FCO has changed the level of advice regarding Wuhan city, Hubei Province in China. The FCO now advise against all but essential travel to Wuhan city, Hubei Province


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