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Humanitarian Travel

For over 35 years Key Travel has been working with NGOs and Humanitarian organisation to simplify the complexity of travel for the sector. We support organisations that travel to some of the world’s most vulnerable and remote locations by offering an unequalled end-to-end service, from transport and accommodation to visas and transfer, so that they can focus on what matters the most.

Our specially negotiated Humanitarian fares allow for substantial savings on air travel, flexibility with changes and the best added benefits and conditions. We understand the importance of maximising efficiency when it comes to funding and through our award-winning booking and data technology platform we offer customised management reporting that can easily track and monitor spending.

Our Price Match Promise program has delivered over £ 200k in savings to our customers in the past year. Key Travel is committed to matching cheaper prices on airfares for confirmed bookings, provided that all conditions are identical and the booker notifies Key Travel within one hour of finding the cheaper fare.

We have invested heavily in our IT systems, products and service delivery to customise travel programmes that meet these varying demands.
KT online, our proprietary booking platform allows, 24hours access to flights, hotel and rail bookings

Our full-service approach to travel management takes into account all aspects and difficulties of humanitarian travel. Our agents are able to create customised itineraries to the most remote locations, advising on the best and most cost-efficient options. We are able to integrate every organisation’s travel policy directly in to our system, promoting employee compliance.

Our specialists are trained to provide 24-hour active crisis support and fast reaction times. When travellers may be facing the most risk or danger, and stress levels are at their highest, our agents focus on finding and implementing the most appropriate solution. We know how important duty of care is for our partner organisations and we strive to support their efforts through service and location technology. Our mobile app can track travellers all around the world and send push notifications when a crisis arises.

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