This website requires the use of cookies

Additonal Resources

Below you can find helpful information for current clients of Raptim Humanitarian Travel in Canada.

Important Links:
Create a Traveller Profile
Use this link to create your personal traveller profile. You will be prompted for basic information. Once completed, you will be sent a confirmation email with your username to access the system.
Credit Card Form
Secure Document Upload

Canada office location:
Raptim Humanitarian Travel
South Oakville Centre
1515 Rebecca Street, Suite 300
Oakville, ON
L6L 5G8

Tel: +1 905-465-4300
Toll free: 1-800-667-5559

Opening hours:
Monday – Friday:  9:00 AM – 8:00 PM (EST)
Excluding public holidays.

For 24-hour emergency support, please call 604-853-0751.
Our agents will answer the phone as Key Travel, please mention you are a Raptim Humanitarian customer in Canada.

For group travel inquiries, please email

If you have any questions about the merger or upcoming changes, please contact your Account Manager or email

Print this page