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Additonal Resources

Below you can find helpful information for current clients of Raptim Humanitarian Travel in Canada.


Important Links:
Create a Traveller Profile
Use this link to create your personal traveller profile. You will be prompted for basic information. Once completed, you will be sent a confirmation email with your username to access the system.
Credit Card Form
Secure Document Upload

Canada office location:
Raptim Humanitarian Travel
South Oakville Centre
1515 Rebecca Street, Suite 300
Oakville, ON
L6L 5G8

Tel: +1 905-465-4300
Toll free: 1-800-667-5559
Email:  sales.ca@keytravel.com

Opening hours:
Monday – Friday:  9:00 AM – 8:00 PM (EST)
Excluding public holidays.

For 24-hour emergency support, please call 604-853-0751.
Our agents will answer the phone as Key Travel, please mention you are a Raptim Humanitarian customer in Canada.

For group travel inquiries, please email cagroups@keytravel.com.

If you have any questions about the merger or upcoming changes, please contact your Account Manager or email sales.ca@keytravel.com.

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