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Coronavirus (COVID-19) – update for US customers

Friday, March 13, 2020 2:14 PM

Key Travel are committed to supporting customers during the coronavirus outbreak.

We’ve put together a useful guide to help US clients, which you can view here.

The guide includes:

  • The situation overview
  • Travel advice sources
  • Key Travel cancellation and change fees for flight bookings
  • Details on the quickest way to make, amend or cancel a booking

Please don’t hesitate to contact your account manager or the customer journey team ( with any questions.


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