We’ve been serving the needs of faith-based organizations since our founding in 1980 when we pioneered the first missionary airfare in the UK. Our experience with the faith community gives us the expertise to take care of larger faith-based organizations as well as individual churches and smaller missionary groups, while our personalized service provides one-on-one assistance for the individual traveler. Whether you have an immediate need to deliver emergency relief aid or are working on a long-term mission trip, we are able to fulfill all of your travel needs.
One mission, one company
Key Travel and Raptim Humanitarian Travel merged their businesses to form the world’s largest travel management company with exclusive focus on faith-based, humanitarian, and academic organizations. By combining scale, capabilities and shared values of compassion and service, we can help more people travel to do good. We aim to be even more impactful in reducing travel cost and complexity for existing customers so that they can direct their resources and energy more efficiently to accomplish their mission.
"In October of 2017 we came to Raptim in a bit of a predicament. We had an international trip leaving in just a few days and the travel agent we were booked through mishandled our reservations and we had no seats. Furthermore, there were not enough open seats on the plane to handle our group. I made one call to Raptim and they were on it immediately. The agent who helped us worked well into the late evening to get everything sorted for us. Within a few days of my original phone call our entire group had confirmed seats. Raptim has been our only travel agent since then. They earned our business that day, and their professionalism and prompt service has led us to being loyal clients ever since."
Pastor Richard Covington, a Raptim Humanitarian Travel (now Key Travel) client
The Heights Church
Working with Key Travel gives our clients access to KT Fares, our specialized missionary fares that help reduce costs while adding value and flexibility. KT Fares are often the least expensive flexible ticket, proven to generate significant savings for faith-based organizations and churches; up to 30% in some cases. On occasions when KT Fares may appear slightly more expensive, they usually provide best overall value due to their added benefits and flexibility. We are proud to be one of select few travel management companies that have direct access to these contracts with airlines.
Our expert team have the skills to handle sensitive travel logistics while providing their knowledge and guidance to get your traveler where they need to be, at the best price. Each consultant is trained to manage international travel to more remote areas of the world, especially to Africa, Asia, Latin America and Eastern Europe, as well as simple domestic and international travel. With offices in the US, Canada, UK, Europe, and Africa, we deliver a high-quality service wherever our clients are based; our global reach supports customers across every continent and time zone.
The world is unpredictable, and so is travel. Our 24-hour emergency assistance service is there to support your travelers anywhere, anytime. Our emergency service is operated by our own staff, allowing us to maintain complete focus on our customers, with access to their specific needs and requirements. When your travelers face risk or uncertainty, and stress levels are at their highest, our emergency specialists are there to provide active travel crisis support.
As a travel management company that focuses solely on the non-profit community, we understand that cost savings is extremely important to your mission. Through our award-winning booking and data technology platform, we offer customized reporting solutions that can track spending, cost center expenditure, and project code analysis. Working with Key Travel allows you to maximize both your financial and human resources while having the tools needed to track costs and identify areas for reduction.
“We cannot thank you enough for your assistance throughout this process! Your knowledge, determination, attentiveness and willingness to go above and beyond in order to smooth out the bumps is greatly appreciated!
Thanks for holding our hands along the way!”
Jewish Federation of Greater Philadelphia