At Key Travel, we know that travel risk management is more than compliance, it is about safeguarding your people, protecting your mission, and maintaining confidence wherever your teams operate.
Many of our customers travel to volatile and remote areas, and we support them to meet their duty of care responsibilities through a wide range of practical solutions and proven travel risk management tools, from pre-trip planning and destination risk assessments to security alerts and 24/7 traveller GPS tracking.
Duty of care for organisations:
KT Safety comprises of :
- A three-tiered Travel Risk Management solution, from essential alerts to comprehensive global tracking and bespoke protection. Every Key Travel customer can access the right level of protection to meet their organisation’s scale, risk profile, and budget.
Tier 1: Essentials – Always-On Support
24/7/365 Emergency Support & Crisis Response
- Round-the-clock support from our emergency and crisis management team.
- Riskline travel alerts via the Key Travel Mobile App, keeping travellers informed in real time.
- Reliable assistance when it matters most, because travel and emergencies do not have “office hours,” and neither do we.
Tier 2: Enhanced – Real-Time Traveller Tracking with Safeture
The Enhanced tier adds Safeture, a leading travel risk management and communication platform trusted worldwide.
Key Features:
- Real-time risk alerts and country assessments for 220+ destinations.
- Live traveller tracking and two-way communication in emergencies.
- Seamless integration with travel data from flights, hotels, and rail.
- Dynamic dashboards with live map visualisation.
- Comprehensive reporting and analytics to meet duty-of-care and audit requirements.
- Built-in e-learning to help travellers prepare and stay aware.
Safeture: Trusted Global Technology Partner helps organisations meet their duty-of-care obligations with confidence and ease. Combining information, location, and communication to help you protect your people anywhere in the world. With real-time alerts, live tracking, and secure two-way messaging, you can respond instantly to incidents and keep your travellers safe.
Tier 3: Bespoke – Customised Travel Risk Management
For organisations with complex travel needs, our Bespoke tier provides tailored solutions, including:
- Medical support and emergency healthcare assistance.
- Security monitoring and response services.
- Risk management consulting and traveller training.
This tier offers complete flexibility, enabling you to build a solution that fits your duty-of-care framework and operational risk profile.
Why choose Key Travel:
- Exclusive focus on those who do good in the world.
- Protect your people: Real-time monitoring and communication ensure travellers are never out of reach.
- Strengthen duty of care: Centralised visibility supports compliance and governance.
- Save time and resources: Automated data and reporting reduce manual tracking.
- Empower your travellers: Provide reassurance that support is always available, anywhere, anytime.
- Flexible options: Choose the right level of coverage for your organisation.
- Rely on trusted partners: Powered by Key Travel’s 24/7 support and Safeture’s proven global technology.
Discover Your Travel Risk Management Tier and find the right level of protection for your organisation.
What other travel risk management tools and services do we offer?
- Fully inbuilt policy compliance. We embed your travel risk management and security policies, so that booker compliance is built in
- Automatic exclusion of high-risk providers and locations
- A proprietary “Travel Risk Audit” that benchmarks your organisation’s current travel risk management programmes versus global best practice
- Robust crisis response processes
- RiskReady™, our exclusive comprehensive Travel Risk Management Readiness Framework
Travel Risk management for travellers
- We operate a 24/7 emergency service which is managed in-house. No matter the time of day or night, a knowledgeable agent is there to take your call. If calling is not an option, we are also contactable 24/7 by SMS and WhatsApp messaging.
- Our KT Mobile App integrates all elements of a trip into one itinerary and provides up-to-date destination risk assessments and alerts
- As well as providing our own traveller tracking, crisis response and emergency support for travellers, we also work with a wide variety of emergency evacuation and repatriation providers such as International SOS, Safeture, and Healix.
24/7 travel emergency support
During our travels, sometimes things go wrong and when they do, it isn't always within standard working hours, which is why we provide 'as standard' 24/7 emergency support and incident handling across 365 days (we don't charge for needing us out of hours).
All our reservations consultants have extensive experience in the travel sector and are highly skilled at managing complex itineraries and mitigating travel risk factors. For emergencies, we always recommend calling us as the best option, but for those mid-air or in an area of poor connection, we were one of the first TMCs to offer alternative contact channels including SMS and WhatsApp message.
RiskReady™
RiskReady™, is our exclusive comprehensive Travel Risk Management Readiness Framework developed in partnership with AvISO Consultancy and the Travel Risk Academy. RiskReady™ helps organisations to identify and close any gaps they have versus the ISO31030 standard for travel risk management. It also provides a tangible process to explore and improve every aspect of your current travel safety programme. Ready to enhance your TRM practices in line with ISO31030 standards? RiskReady™ is the surefire way to meet your goals.
The Benefits of RiskReady™
- Enhanced Duty of Care - Organisations have both a legal and moral duty to ensure the safety and well-being of their travellers. RiskReady™ helps fulfil this responsibility by identifying potential risks and implementing controls to mitigate them, thereby enhancing duty of care.
- Improved Traveller Safety - The framework is designed to identify vulnerabilities in current travel policies and procedures. By addressing these gaps, organisations can significantly enhance the safety of their travellers, reducing the likelihood of incidents during business trips. This proactive approach not only safeguards employees but also boosts their confidence in the travel programme, leading to higher satisfaction and compliance.
- Greater Cost Control & Efficiency - Early identification and management of travel risks can lead to significant cost savings. Unexpected travel disruptions or emergencies can be costly, but by participating in the Travel Risk Management Readiness Framework, organisations can avoid or minimise these costs through efficient risk controls and contingency plans.
Accessible Travel Support
Key Travel provides support for customers who require accessible travel support, including accessible travel for wheelchair users and travellers with additional mobility or support needs.
Our reservation consultants understand that accessible travel requirements vary from person to person. That is why they will focus on understanding individual needs and confirming arrangements directly with travel suppliers before bookings are finalised. Once assistance has been confirmed, they will add the relevant assistance details to the booking, record this internally, and share any important instructions or information with the traveller or booker.
Our aim is to make booking accessible travel as clear, supported and predictable as possible.
In Summary
Key Travel’s enhanced Travel Risk Management solution gives you complete peace of mind, combining expert support, advanced technology, and flexible options to keep your people safe and your mission on track.