For many of our customers, travel is not optional. It supports research, humanitarian response, community engagement, education, and mission-critical work around the world. The challenge is not whether to travel, but how to make unavoidable travel lower carbon, better informed, and more aligned with organisational sustainability goals.
Key Travel helps customers make lower-carbon travel decisions through carbon reporting, policy support, practical tools and innovative supplier solutions.
Supporting our customers to achieve their sustainability goals
Our approach combines consultancy, technology and supplier partnerships to help customers improve visibility, reduce emissions, and make more sustainable travel decisions.
Advanced carbon insight and reporting - Understanding travel emissions is the foundation of meaningful action. Our reporting and analytics tools help customers measure, monitor and manage the environmental impact of their travel programmes.
- KT Insights, one of the most advanced carbon reporting tools in the travel industry, offering real-time data, detailed Scope 3 emissions reporting, in-depth carbon tracking, and practical analysis to help identify carbon saving opportunities
- detailed reporting to support emissions budgeting, target setting, and internal governance
- visibility into where lower-carbon travel options were available but not selected, helping organisations identify practical opportunities for change
Tools to support carbon reduction - We believe meaningful progress depends on collaboration. That is why we continue to work closely with customers, suppliers and sector partners to develop practical solutions that help decarbonise travel.
- a Sustainable Travel Policy template to support lower-carbon travel decision-making
- our Climate Action Plan template, designed to help customers align travel activity more closely with the UN Sustainable Development Goals on Climate Action
- access to the Key Travel Treadlighter™ Audit, developed in collaboration with WWF-UK, to help organisations benchmark current practice and identify practical areas for improvement
- TripCheck, our self-assessment form that helps bookers assess whether proposed travel aligns with organisational priorities by weighing value against environmental impact, risk and cost
- a fully integrated reduction strategy designed to support continuous progress over time
Practical lower-carbon travel choices - We also help make more sustainable choices easier at the point of booking. As standard, we provide:
- total CO2 emissions shown on all quotes
- the ability to sort online booking results by lowest carbon option
- lower-carbon alternatives such as rail offered, where viable, during the booking process
- access to innovative products such as carbon neutral hotel rooms, providing lower-carbon travel options at no additional cost to customers
- carbon offsetting options through our partnership with Cool Effect, one of the world’s leading carbon offsetting programme providers
- detailed emissions data embedded within KT Online, enabling users to estimate and compare the environmental impact of their travel options before booking.
What this means for your organisation - Our travel sustainability approach is designed to help procurement, travel and sustainability teams take practical action.
With Key Travel, organisations can:
- gain stronger visibility of Scope 3 travel emissions through detailed, live reporting and carbon analysis
- build sustainability into travel policy and decision-making using integrated tools and templates
- identify lower-carbon opportunities across the travel programme
- support internal reporting, governance and target setting with credible data
- make more informed travel choices without losing sight of organisational priorities, duty of care, or cost
Why customers choose Key Travel for travel sustainability
Customers choose Key Travel because we combine specialist sector knowledge with practical sustainability support.
We understand that for many organisations, travel remains essential. Our role is to help make that travel more informed, more measurable, and lower carbon wherever possible.
From front-end booking prompts to in-depth emissions reporting, policy support and lower-carbon supplier solutions, we help organisations take practical steps that move travel programmes in the right direction.
Our own sustainability commitment
We are passionate about helping customers reduce the impact of travel, but we are equally committed to reducing our own environmental footprint.
At Key Travel, we are deeply committed to safeguarding our planet for future generations and supporting our clients in doing the same.
As a trusted travel management partner to a global community of non-profit organisations, universities, charities, faith-based groups and humanitarian organisations, we recognise our responsibility to lead by example and to drive meaningful, measurable climate action across the travel sector.
Having achieved CO2 neutrality in 2021, we are now committed to achieving Net Zero emissions by 2050 across Scopes 1, 2 and 3, reducing our carbon footprint year on year through efficiency, innovation and collaboration.
We measure our global carbon footprint monthly across GHG emission categories and report progress quarterly through a specialist carbon data and sustainability partner. This enables transparent monitoring, identifies reduction opportunities, and helps inform decision-making across the business.
How we are reducing our own carbon footprint
We embed sustainability into every aspect of our operations through our Environmental and Sustainability Policy, Corporate Social Responsibility Audit, and ISO 14001 Environmental Management System.
We continue to reduce the environmental impact of our day-to-day operations through a combination of energy efficiency, smarter working practices, responsible procurement and lower-carbon ways of working.
We also continue to be assessed through recognised frameworks and standards, including ISO 14001 and ESOS, to support compliance and continuous improvement.
Recognised for leadership in ESG
In our most recent independent ESG assessment, Key Travel was rated as a Leader in ESG, scoring 93, well ahead of sector benchmarks which were in the range 21-40. We scored 100% in the Environment category.
This recognition reflects the work being done across our business to strengthen environmental performance, improve accountability, and support customers in building more sustainable travel programmes.