Existing Customers

For existing customers with travel reservations queries, please complete our travel enquiry form, or contact our 24/7 Global Travel Hub via your designated contact channels.  Alternatively, please reach out to your Key Travel Account Management team, or your organisation's main travel lead.

**Posted October 10th** - We've been closely monitoring Hurricane Milton & have scanned all airports in Florida. All currently impacted customers have been contacted directly & we will continue to monitor flight changes and cancellations. We advise monitoring your airlines website for advice before heading to the airport.  As always, if you have an emergency, please call us, rather than email so we can assist you asap.

**Posted October 1st ** - We're receiving reports of aircraft being diverted away from airspace over the Middle East regions of Iraq, Beirut, Syria, Israel & Jordan. The impact is mostly routing or transit changes, which airlines will manage directly with passengers. Our advice is to check with the airline before travel, allow extra time at the airport, and be aware that schedule times may change.  Should you need further support, contact Key Travel on your designated phone number or email address and we will do our best to support you.  As always, if you have an emergency, please call us, rather than email so we can assist you asap.

**Posted 25/09/2024** - Lebanon Flights: We are actively monitoring the situation in Lebanon and any impact from airline cancellations. We've already reached out to those immediately impacted by already announced cancellations and we will continue to monitor for any further changes while the situation remains the same. Our teams remain on hand 24/7 to support you.  As always, if you have an emergency, please call us, rather than email so we can assist you asap.

Key Travel Emergency Contact:
Contact your reservation team for any travel enquires during Key Travel office hours (UK time: 08.45-17.30 Mon-Fri, 0900-1300 Saturdays). In the event of an emergency outside of these hours you can reach us on (UK and Europe) +44 (0)20 7843 9602, North America +1 646 289 6808 where you will be put in touch with a Key Travel consultant.

Get in touch (not yet a key Travel customer)

Want to find out how we can support your organisation?  Looking to arrange some Specialist Travel (Groups, Events, Study Trips, Meetings), or do you want to partner with us?

We'd love to hear from you.  Simply send us your details by completing our form below.


European Offices Postal Address

Manchester

Key Travel Limited 9th Floor, St James Building, 79 Oxford Street Manchester M1 6FQ UK

Belgium

Key Travel NV c/o TMF Group Havenlaan 86C, bus 204 Brussels 1000 Belgium

France

78 boulevard de la Reine CS90958 Versailles Cedex 78035 France

Italy

Raptim srl Piazza Carlo Magno 21 Roma 00162 Italy

Netherlands

Hart van Brabantlaan 12-14, Het Laken, Tilburg, 5038 JL Netherlands

Switzerland

Raptim SA, C/o Fiduciaire Nouvelle SA, Rue des Marbriers 4 Genève CH-1204 Switzerland

Africa Office

Kenya

Waiyaki Way (Outer road) - Westlands Nairobi 00200 P.O. Box 58805 Kenya

North American Offices

Delaware

Key Travel, 800 North State Street, Suite 304 County of Kent, Dover Delaware 19901 USA

Ontario

80 Nelson street Oakville Ontario L6L 3H8 Canada

Media and marketing

For media and marketing enquiries please complete the form above and select "Marketing / Media Enquiry"